Shipping Information

What Shipping Methods Are Available?
We use many shipping couriers including Australia Post, depending on the delivery address provided. Your order will be dispatched on the day of your order if not the following next day depending on the time the order is placed.
Do You Ship Internationally?
At this stage Ziba Lifestyle only ships within Australia. However if you are an international fan, postage rates can be provided upon request. Please send us an email to get a quote.
How to Track My Order?
Once your order has been posted you will receive an email with your tracking number
How long will my order take?
We try our best to get your purchase out in a timely manner. However, depending on your location, couriers may take extended periods of time to make your delivery
How much will shipping cost?
We try very hard to keep our postage costs down. Bulky items postage rates will be emailed following purchase. Alternatively you can email us before purchase to get a quote. Rates are dependent on location.
Free shipping definition?
FREE SHIPPING is offered on Australia wide orders over $100.

*Please note that free shipping and rates above do not apply to bulky items and an email will be sent after your purchase to discuss postage options*

Payment Information

What Payment Methods Are Accepted?
We accept Mastercard, Visa, Paypal and Afterpay. You also pay in cash at our Gerringong premesis
What Happens If There Is A Pricing Error?
If there is a pricing error, one of our staff will be in touch with you after your purchase. If a price looks incorrect, you can also contact us at zibalifestyle@gmail.com
What Do You Do With My Information?
Your information is kept on file for the purpose of your purchase only unless you have subscribed to our mailing list.

Orders and Returns

How do I place an Order?
To place an order you need to click the product you require, then click the green add to cart button. Once the product is added to your cart you can follow the prompts until your order is finalised.
How Can I Cancel Or Change My Order?
Please refer to our Terms and Conditions page
Who Should I Contact If I Have Any Queries?
If you have any queries, you can contact us at zibalifestyle@gmail.com or call on (02) 4234 1140
Need our assistance?